Renewal for basic support service plan for general questions and support assistance with response time up to 72 hours on business hours. Available up to 5 business days through the Support Ticket System. Suitable for one or two questions or support requests.
This service does not include other services: e.g server configuration, third-party system integration, features customization, custom programming, data migration, etc.
Important! Before ordering this service, please ensure that 1. You are ordering this service within 7 days or less of your support expiration date, 2. Your server uses CPanel or DirectAdmin hosting control panel, and 3. Your server meets the script requirements.