Monday to Friday (business days)
0 votes
I am using a plan like 1 makes 2 so its ending in 1 level
so i have chosen Account Cycling Option (on completed matrix plan) - Re-enter sponsor

but when the level is completed its shows to make payment (that also not renewal fee amount)
once paid the money, the admin dashboard shows all active but customer dashboard this notice is not disappearing
Notice! You have an outstanding payment, please complete the payment.

2nd thing in the store when product is created and manual payment is done the Receipt dosnt show on the transaction as plan payment.. receipt images can be seen when doing plan payment
but from the store there is no images showing
Script Version 5.5.0 Plus License
in UniMatrix Script by

1 Answer

0 votes
Hello,

The notice indicates there may be an unpaid payment in the transaction history. In most cases, this would not occur during the normal registration process without manual status changes.

Regarding the receipt in the store question, could you please provide more details? If possible, including any screenshots or a video link about it would be very helpful.

Thank you,
by
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