Unknown Error with Member's referral link

Question

Hello,
Members' referral link resolve in error:  "Connection failed: SQLSTATE[28000] [1045] Access denied for user '?f??g%??????'@'localhost' (using password: YES)"
Here is a sample link for you to see it: https://smartmarketclub.com/id/nino

Can you please kindly tell me how can fix this error?

Thank you for your help and assistance,

Best regards,

Piero Adragna

P.S. On the other hand, can you kindly guide to the app upgrade link in order to request a script upgrade service?
(I can't find that website, sorry I forgot the link) Thank you.

Answer 1

Hello,

Please specify the version number currently installed on your site.

The error message generally indicates that the database connection was unsuccessful due to a mismatch in the credentials. This issue may arise when the config file and/or database is altered, such as when it is migrated or updated.

* For paid support, upgrades, customizations, or other services, please submit a ticket at https://drect.link/iZOZu

Thank you,