How do I fix this? and where can I see the version number for me to provide the details to you?

Question

I have changed my password in cpanel Database and provide all the privileges and update the details multiple times in the config.php file but the error still exists. How to fix it?

Answer 1

The system is designed to read base64 encoded characters for the database username and password. Is it to hide the these string from prying eyes. If you're updated your username and password, you have the option of encoding it with base64 or simply using the function directly.

For an example, in the config.php file:

...

define('DB_USER', base64_encode('your_db_user'));

define('DB_PASSWORD', base64_encode('your_db_pass'));

...

It is recommended to download the latest version to get benefit from the new features and maintenance updates.