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0 votes
I can't access my admin dashboard anymore, it's asking for update/license verification, when I enter the license code nothing is happening.
2. When I register new users, it takes up to 5 minutes before it's successful
Script Version v5.9.2
closed with the note: No response. The issue was resolved.
in UniMatrix Script by
closed by

3 Answers

0 votes

Please submit your Admin CP and cPanel login credentials here, and we will test and review it.

by
0 votes

Hi,

Thank you to provide the credentials.

We are certain that there was no issue before, since you successfully installed the script on your site. The issue may have occurred after changes were made to your server or hosting.

After conducting a thorough review, we suppose it is possible that a firewall or immunify restriction on your server is blocking the license check request. Please try reducing or disabling the restrictions and testing again.

Regards,

by
0 votes
Hello,

As previously stated, it is possible that a firewall or immunify restriction on your server is the cause. If you have access to WHM, you can adjust these settings there. Otherwise, we can check them for you. Please provide us with your WHM credentials.

Regards,
by
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