script going crazy

Question

So i created a matrix 2x4 and somehow i get 3x is there a reason for that ?

Answer 1

Update this ticket with your current script version, so we know what version do you use, provide more details before the issue occurs, also include the screenshots for the member details page, genealogy, and your current pay plan settings.

Answer 2

using version 3.3 aka the latest version

each user must be able to recommend only 2 users in a matrix forming a total of 15 users. i currently have it set to a width of 2 and depth of 4

you can gain access to the admin area to view settings and user info

Answer 3

Providing the exact script version is important since we keep updating the script regularly, we have been stating it clearly in the page form. If you do not want to describe more details before the issue occurs, including providing the screenshots for the member details page, genealogy, and your current payplan settings, you can follow the following steps: after updating or configure your payplan, try to purge or reset your existing TEST members using a feature from the Admin CP, Maintenance page (in debug mode) to get a fresh database with the same site settings, and register them again to see the result.

Answer 4

will purging delete my user submitted data ?

Answer 5

ok question, is it possible for this thing to do binary levels and if yes how ? this thing is wearing my patience

Answer 6

The process will purge the test records, please read again our previous message.
 

If you do not want to purge your existing members, provide us more details as we requested in the previous message or you can provide the Admin CP login details here, so we (or other users) can check it for free.

The payplan settings will be attached to the member when they register, by changing the payplan settings after member registered will not be affected immediately to the existing members, you can check it in the member details page.