Extended/Plus Licence 3.0.3 issues

Question

Dear Support, thanks for your support always. This is such a fantastic work, well done. Just few observations that need urgent correction.

1) I noticed that when a user's matrix is complete in package A, but the user's matrix in package B is incomplete. His new referrals that registers on package A are placed under him on package B. I think such referrals should be a spill over to his downlines on package A. I think referrals are placed based on package. Please check and correct.

2) Using paystack gateway, after successful payment, it does not redirect to user dashboard. It brings an object box.

Please, help correct these so we can go live!

Thanks!

Answer 1

Hello,

1. It is not normal behavior, we have tested it many times before and can not reproduce a similar issue. Can you check it on Online Demo to see if a similar issue also occurs?

2. Please provide the screenshot of it.

Thank you,

Answer 2

1. It is not normal behavior, we have tested it many times before and can not reproduce a similar issue. Can you check it on Online Demo to see if a similar issue also occurs?

Your demo is for Regular License. I am talking of your Plus License with multiple packages. 

We create 4 plans - Student ($5), Standard ($10), Super ($15) and Star ($20). 

Mr. A joins Student plan and he completes his matrix e.g. 5x1. Then, Mr. A subscribes for Standard plan. We expect that Mr. A referrals who registers for Student plan becomes spill over to Mr. A downlines on Student plan. But we noticed that the referral is added to Mr. A on Standard plan. Please, kindly test run your Plus License.

Answer 3

Yes, We are talking of the Plus (extended) license and the demo is also using this license.

We have tested it again several times and can not reproduce a similar issue. But we found a genealogy view issue caused by the session (which may occur during registration testing and may also be related to your issue), and it has been fixed now. You can check and test it on the online demo to make sure about it and to see if a similar issue also occurs.

Answer 4

Alright, thanks for your response. I appreciate.

Please how do I get the fix to update the script? Do I do a fresh download and reinstall or what?

Thanks!

Answer 5

Let me know if you have tested it in the online demo and know the result of it, so we can check it.

Answer 6

Thanks  for your support as always!

Its working well on the demo. Exactly, how it should work, but the version I downloaded its not working that way. Kindly advise on how to download the demo version.

Thank you!

Answer 7

Your can download it from MLMScript member area.