Referral Issue

Question

After the new update lot's of problem has been resolved. There is one more issue that is for E.g if user A ( Bronze Package) Refer someone and  User B  bought the ( Silver Package ) it will create a new downline. It should come under Silver Package running downline rather than create a new geneaology.

It should not give commission that is right but creating a new downline is something needs to be change.

Hope you guys understand.

Answer 1

We didn't get it, perhaps you can describe more detail.

Answer 2

If user A ( Bronze $10 ) refer User B ( Silver $100 ) it will not go to existing silver package tree of the system. It create new tree.

For eg:

In Admin we have two downline ( Tree ) one is $10 Package and other one is $100 Package. but if user from $10 package refer someone and he register for $100 package it create new tree in the admin rather than added to existing silver tree in genealogy.

Answer 3

Yes correct, if the sponsor is not registered on the same package where the new member register, the system will create a new structure or tree for him and placed under admin (no sponsor).

Answer 4

Is it possible it should go under the default referer rather than creating new structure.

Default referer which is assigned from general settings.

Answer 5

To change the dafault system, it will require customization.