I have issue in referral position after paid position moving left side member please check

Question

Hello Team, I have an issue with the referral Position

when I registered in my referral before payment it properly appeared in my tree but when I completed that user payment it disappeared from my tree and the left side user tree appeared. It means an issue sir because the calculation is not correct everting destroy Please it is a very important matter to resolve it as soon as posible

simply when i will referral anyone after payment it will be in the tree It everywhere rules I hope you understand the script issue also, I created a ticket please resolve my issue Thanks

Answer 1

Hello,

You will need to describe your marketing plan and current payplan settings, as well as how to reproduce the issue so that we can analyze and check it. Generally, an error can occur when the system is not configured or used correctly.

Our suggestion is to configure your pay plan settings (it is important to read the documentation for details and examples) and then test the system again by registering a new member.

Regards,