After Update the Genealogy is not working

Question

Hello,

After i update the script i notice the genealogy is not displaying. Please check why it's not working.

Thank you

Answer 1

We can not reproduce a similar issue, the genealogy displayed properly. You can also check the online demo to check.

The reasons may caused by one or more from the following:

• The files are not uploaded/updated properly. Try to re-upload the files.
• There is no referral can be displayed in the genealogy and/or do not meet the filtering rule.

Answer 2

Hello,

I tried to reupload the latest script version but the issue about the genealogy still not showing up. I also try the fresh install and the genealogy is not working though I already have 5 direct referrals.

I need your help to resolve the issue.

Thank you

Answer 3

You can provide your Admin CP login details here and we will try to look into it.

Answer 4

After we check it, the issue start occurs not since you update the script to the latest version, but it seems to occur after your server settings change the "X-Content-Type-Options" to "nosniff" by default.

To fix it, try to disable the above option or add Header always unset X-Content-Type-Options in the .htaccess file.