Contact Us form prompted, "× Error! Mailer result: . Please contact us for assistance!"

Question

My Admin login of SMTP Test sending is a successful OK within the ADMIN login test menu of "General Settings" -> "Account" -> "SMTP" with all the host, user name, password etc. setup correctly and return a SUCCESSFUL OK test sending.

Yes, when I do a MEMBER login --> Contact Us form submission, it return an error message:

 "× Error! Mailer result: . Please contact us for assistance!"

*NOte: Google recaptcha, Peppylink and Google Analytics are turned off and DISABLED in General settings --> Extension menu.

Please advise, what is the thing that went wrong?

Answer 1

The error message indicates that the From/Sender email and name are not configured correctly in your settings. Please check it in the Admin CP -> General Settings and Payplan Settings page.

If the problem still exists, you can also check if there is an error log on your server and post the error message here for further review. Thank you.

Answer 2

Its working fine in my website .

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You can try by registering yourself at the website income.ozasvi.com

Everything is working fine .

You will love the script .

The Unimatrix product is nice .