Referral keep going under Admin

Question

1.  I purchase the script in september 2023 I am using a unilevel Pay plan, A few of my member register other members with their referral link but after registration the new member is going under admin or another member as the sponsor.

2. After I have assign the member back to the right sponsor, it is still showing on the member dashboard that was not the right sponsor that they have referrals so how do I clear that info?

3. do you have a manual that explain to admin how to approve manually payment for membership and sale from the store?

Answer 1

Hello,

1. This may happen depending on the member's account status and your settings. Please provide examples of your members' referral links to verify.

2. How do you manually assign the sponsor for members? from the member edit page?

3. You can approve the member manually from the member profile page in the Admin CP, and to approve the sales manually, you can do so from the transaction history. After the members confirm their payment, there is an icon to check the proof of payment and approve the order.

Regards,